Privacy Policy

Virginia Wilson Counseling LLC dba Pathways to Balance (the "Practice," "we") understands that health information about you and your health care is personal. We are committed to protecting your health information and privacy. We are required by federal law to maintain the privacy of Protected Health Information ("PHI"), which is information that identifies or could be used to identify you.

Information We Collect

When you contact us through the website, schedule a consultation, or send us an email, we may collect your name, email address, phone number, health insurance information, and any details you choose to share in your message. We do not collect protected health information (PHI) through this website.

How We Use Your Information

• To respond to your inquiry and schedule a consultation
• To verify your insurance and provide a Good Faith Estimate if requested
• To send appointment-related communication if you become a client
• To comply with legal, professional, and regulatory obligations

How We Protect Your Information

Clinical communication and records are managed inside a HIPAA-compliant electronic health record (TherapyNotes) and a HIPAA-compliant telehealth platform. Email submitted through this website is not encrypted end-to-end — please avoid sharing detailed clinical information until secure communication is established.

Cookies & Analytics

This site may use minimal first-party cookies and privacy-respecting analytics to understand general traffic patterns. We do not sell your personal information.

Your Rights

You may request access to, correction of, or deletion of personal information you have provided to us by emailing vawilsoncounseling@gmail.com.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

Virginia Wilson Counseling LLC dba Pathways to Balance Counseling & Supervision. This page is provided for general informational purposes and does not constitute legal advice.